UX Research Methods

Overview

From interviews and surveys to diary studies and card sorting, this course gives you a practical toolkit of research methods and a clear framework for choosing between them. You will plan a mini-study of your own and learn how to synthesise, share and defend your insights.

Level

Beginner

Language

English

Updated

Apr 2026

Free previews

2 lessons

What you'll learn

• Map research methods to product questions and project stage
• Conduct bias-aware interviews and contextual observation
• Design surveys that produce trustworthy responses
• Run card sorts and tree tests to validate information architecture
• Synthesise qualitative data with affinity mapping

Curriculum

Requirements

• No research experience required
• Curiosity about how people think and behave
• A notebook or digital whiteboard for the practice exercises

Skills you'll build

Completing this course raises these proficiencies in your skill profile.

Your instructor

Tyler Hayes

Principal UX Researcher, Bondhu Health

Tanvir runs research for a telehealth platform serving millions of patients across South Asia. He specialises in lean research programmes that fit inside two-week sprints and in helping teams act on what they hear from users, not just collect it.

4.8 instructor rating8.2K learners1 courses

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Learner reviews

NR

Nabila Rahim

Associate Product Manager

Sep 11, 2026

Finally a research course that is honest about trade-offs. The method-choosing framework is pinned above my desk.

David Okoye

Junior UX Designer

Aug 2, 2026

Clear, structured and full of real examples. I ran my first interviews a week after finishing module two.

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Sumaiya Tabassum

Graduate Student

Jul 18, 2026

Great overview. The survey design lesson prevented several mistakes in my thesis questionnaire.